Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01623 752312, Monday to Friday from 8:30am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8:30 to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 7 days:
- using the GP online system – SystmOnline
- phone us on 01623 752312 , Monday to Friday from 8:30am to 6pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6pm
- use your NHS account to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
SystmOnline
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account
- using the GP online system – SystmOnline
- phone us on 01623 752312, Monday to Friday from 8:30am to 6pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
The Doctors will assess during telephone consultations whether there is a medical need for a home visit.
Find your NHS Number
An NHS number is a 10-digit number, like 485 777 3456.
Your NHS number is unique to you. It helps healthcare staff and service providers identify you correctly and match your details to your health records.
If you have an NHS number, it does not mean you’re automatically entitled to the free use of all NHS services.
You can find your NHS number online by using the Find your NHS number service.
You can also find it by logging in to:
- some GP online services
- the NHS App (you’ll need to register if you have not used it before)